General FAQ
How to buy?
Local
Please use the order form to order. We will then send you an confirmation email. Alternatively, you can also use the 'add to cart' button and check out with Paypal.
International
You can either use the order form, or use the 'add to cart' button.
Please note that the prices are exclusive of shipping and that will be recalculated after order is confirmed.
Confirmation email will be sent with regards to shipping costs.
Payment:
Payment can be made by ATM bank/funds transfer.
We will only accept payment by Paypal for overseas orders.
Do note that all currency stated in this website are in Singapore Dollars.
Shipping:
Local
From now on, we are offering a flat rate shipping of $1 for all Singaporean buyers!
This means that no matter how many items you order, the shipping and handling fee only cost $1.
No more fretting over how heavy your items are!
You can either choose to use normal mail or registered mail.
There would be an additional fee of S$2.25 if you wish to opt for registered mail.
International
Zone 1:
Weight not over 20g = $0.45
Weight not over 50g = $0.55
Weight not over 100g = $0.85
Zone 2:
1st 20g = $0.65
Additional 10g = $0.25
Zone 3:
1st 20g = $1.10
Additional 10g = $0.35
Postage and handling fees will be notified in email.
Please refer to http://www.singpost.com.sg/quick_services/quicks_03postal.htm if you wish to estimate your shipping charges.
Please refer to http://www.singpost.com.sg/quick_services/quicks_03postal_02overseas01.htm for more details on the zone you are in.
All International purchases will be registered for extra protection.
There would be an additional fee of S$2.25 for registered mail.
Packaging:
Items will be put in a bubble wrapped envelope with extra bubble wrap wrapped around the items. (For Postage)
Items will be put in plastic bag for meet ups.
Earrings comes with a paper backing.
Do note that all currency used in this blog are in Singapore Dollars.
Refund/Exchange/Replacement Policy:
Strictly No refund of items after purchasing.
Strictly No exchange of items after purchasing.
Contact mykawaiiden before returning any items.
Replacement is only available for items which are damaged during shipping. It is not available if the items are damaged by the buyer.
Replacement will only be shipped after picture of damaged product is verified.
Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
All lost mails (normal mail) would not be entertained.
Local
Please use the order form to order. We will then send you an confirmation email. Alternatively, you can also use the 'add to cart' button and check out with Paypal.
International
You can either use the order form, or use the 'add to cart' button.
Please note that the prices are exclusive of shipping and that will be recalculated after order is confirmed.
Confirmation email will be sent with regards to shipping costs.
Payment:
Payment can be made by ATM bank/funds transfer.
We will only accept payment by Paypal for overseas orders.
Do note that all currency stated in this website are in Singapore Dollars.
Shipping:
Local
From now on, we are offering a flat rate shipping of $1 for all Singaporean buyers!
This means that no matter how many items you order, the shipping and handling fee only cost $1.
No more fretting over how heavy your items are!
You can either choose to use normal mail or registered mail.
There would be an additional fee of S$2.25 if you wish to opt for registered mail.
International
Zone 1:
Weight not over 20g = $0.45
Weight not over 50g = $0.55
Weight not over 100g = $0.85
Zone 2:
1st 20g = $0.65
Additional 10g = $0.25
Zone 3:
1st 20g = $1.10
Additional 10g = $0.35
Postage and handling fees will be notified in email.
Please refer to http://www.singpost.com.sg/quick_services/quicks_03postal.htm if you wish to estimate your shipping charges.
Please refer to http://www.singpost.com.sg/quick_services/quicks_03postal_02overseas01.htm for more details on the zone you are in.
All International purchases will be registered for extra protection.
There would be an additional fee of S$2.25 for registered mail.
Packaging:
Items will be put in a bubble wrapped envelope with extra bubble wrap wrapped around the items. (For Postage)
Items will be put in plastic bag for meet ups.
Earrings comes with a paper backing.
Do note that all currency used in this blog are in Singapore Dollars.
Refund/Exchange/Replacement Policy:
Strictly No refund of items after purchasing.
Strictly No exchange of items after purchasing.
Contact mykawaiiden before returning any items.
Replacement is only available for items which are damaged during shipping. It is not available if the items are damaged by the buyer.
Replacement will only be shipped after picture of damaged product is verified.
Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
All lost mails (normal mail) would not be entertained.